Service, repairs & takeovers
Lights not responding, keypads dead after a storm, an app that stopped connecting, or an installer who no longer answers. We service systems we didn't install as well as our own.
What's playing up?
“Left alone at home my garage alarm decided to activate without my consent or knowledge of what to do or code to stop! A panicked me called Beachside Electrical Solutions and Chris talked me through the process in less than 4 minutes. Thank you so much for your kindness, expertise and professionalism. If I could give you 6 stars I would!”
★★★★★ M White · Google review
| Platform | Common faults we fix | What we do |
|---|---|---|
| C-Bus | Groups not responding, keypads unlit, network voltage faults, lost project file | Network diagnostics, unit replacement, project rebuild and reprogramming |
| Dynalite | Scenes not recalling, flicker, DyNet comms dropouts | Network testing, load and driver fault finding, reprogramming |
| Savant | App won't connect, host offline, AV zones dropping | Host health checks, firmware, network remediation, blueprint updates |
| CCTV, alarm & intercom | Cameras offline, recorder full, false alarms, intercom calls not reaching phones | Recorder and camera replacement, zone tuning, app and network setup |
| Wi-Fi & network | Dead spots, dropouts that take automation down with them | Site survey, access point redesign, rack tidy and labelling |
Installer gone? We'll take it from here.
We audit the system, recover or rebuild the programming, document every device and hand you the files. From then on it's supported like one of our own installs.
- AuditOn-site inspection and network readback.
- RecoverRetrieve or rebuild the project file.
- RepairFix faults and update firmware.
- DocumentFiles and device schedule handed to you.
Stop paying for call-outs.
A care plan keeps your system maintained and puts you first in the queue.