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Intercom repairs Sydney

Calls not reaching your phone, a door station with no picture, a gate that won't release, or an old intercom that's had its day. We repair and upgrade Aiphone, Hikvision and Dahua intercoms.

Request a call backCall 0485 019 800
★★★★★ 5.0 from 51 Google reviewsElectrical Licence 367490CSecurity Master Licence 000109563Local since 2014Check our licences
Sound familiar?

What we get called out for

  • Visitors press the button and nothing rings inside or on your phone
  • No picture or a poor picture on the indoor screen
  • The gate or door doesn't release from the intercom
  • The app stopped receiving calls after a phone or router change
  • Calls drop or the audio is unclear
  • An old analogue intercom you'd like to see on your phone
Intercom and control panels on the BSES showroom wall
Root cause first

Intercom faults are usually power, cabling or network, in that order.

We check the power supply and the cable between the door station and the house first, then the network and app settings. A call that won't reach your phone is often a network or app setting rather than a faulty intercom.

Where the existing cable can't carry a current IP intercom, we'll tell you plainly and give you options, including keeping your existing cabling where it's sound.

What our clients say

Fixed properly, first time.

All 51 reviews
★★★★★Security

Chris & Callan worked very long & hard to resolve our intercom problems & helped with other technical issues as well. They were reliable, friendly & responsive. I recommend them highly.

JLJane Lodge
Google review
★★★★★Security

Competitive quote. Arrived on time. Did a very neat job. Demonstrated the system: video front door monitor, remote opener. Happy with service received.

DBDavid Buckley
Google review
★★★★★Service

Jordan sorted our data cabling, checked the security system and rewired a new electronic doorbell perfectly.

SStuart
Google review
How a service visit works

Three steps, no surprises.

  1. Tell us what's happeningThe brand if you know it, what's not working and whether there's a gate or door release involved.
  2. Diagnose on siteWe test power, cabling, the door station, indoor screens and the app connection.
  3. Repair or upgradeWe fix the fault and set calls up on your phone. If replacement makes more sense, you get a few options at different price points.
Questions

Common questions

Can my intercom ring my mobile?

Yes, with an IP intercom from Aiphone, Hikvision or Dahua. Calls come to your phone with video so you can see, talk to and let in visitors from anywhere.

Can you replace an old intercom without new cabling?

Often, yes. Many IP intercoms can run over existing two-wire cabling with the right adaptor. We'll check what you have.

Can the intercom open my gate?

Yes. We connect the gate or door release so you can open it from the indoor screen, your phone or Savant.

My intercom stopped ringing my phone after I changed phones. Why?

The app needs to be set up again on the new phone and its notifications allowed. We'll sort it and check the network side too.

Do you install new intercoms as well as repair them?

Yes. See our intercom installation work on the Services page.

Request a call back

Tell us what's happening.

We'll call you back within 24 hours, Monday to Friday.

What happens next
  1. We call you backUsually the same day. Many faults can be narrowed down over the phone.
  2. We diagnoseRemotely where we can, on site where we need to.
  3. You chooseA fix, or a few options at different price points. Nothing goes ahead without your OK.
System down now?0485 019 800
Where we work

Across Sydney, from Brookvale.

Northern Beaches: Manly, Balgowlah, Seaforth, Allambie Heights, Frenchs Forest, Brookvale, Dee Why, Freshwater, Curl Curl, Collaroy, Narrabeen, Mona Vale, Newport, Avalon and Palm Beach. North Shore: Mosman, Cremorne, Neutral Bay, Chatswood, Lindfield, Killara, Pymble and Wahroonga. Eastern Suburbs: Bellevue Hill, Double Bay, Point Piper, Rose Bay, Vaucluse and Bondi. We also take on work in the Inner West.