Savant service Sydney
The app won't connect, the remote has stopped responding, a TV zone keeps dropping out, or your Savant dealer is no longer around. We service, update and take over Savant systems across Sydney.
What we get called out for
- The Savant app says the home is offline or won't connect
- The Pro remote doesn't control the TV or music it used to
- Music or video drops out in some rooms
- Lighting or climate stopped responding from Savant
- Updates haven't been done in years
- Your original Savant dealer has closed or stopped answering
Most Savant problems start with the network, not the Savant host.
Savant relies on a stable network. A replaced internet router, a changed IP address or a failing switch can take the whole system down while the Savant gear itself is fine. We check the network first, then the host, then the programming.
We design, install and program Savant on our own projects, from family homes to the superyacht Belle, and you can see it running in our Brookvale showroom.
Fixed properly, first time.
The guys are really knowledgeable and go the extra mile to get you the best result possible.
Chris was polite, interested in our project, very informative and knows his product set extremely well. I learnt a lot from my 1hr session with him in the showroom that has really helped me envision the possibilities for our home.
Beachside Electrical are a pleasure to deal with. They are reliable, attentive and extremely competent.
Three steps, no surprises.
- Tell us what's happeningWhat isn't working, in which rooms, and whether anything changed recently such as a new router.
- DiagnoseMany Savant faults can be checked remotely once we have access. Otherwise we come to site and work through network, host and programming.
- Fix and keep it currentWe fix the fault, update the system where it's safe to and back up the configuration. If anything needs replacing, you get a few options at different price points.
Common questions
Can you take over a Savant system from another dealer?
Yes. We audit the system and network, take over support, and keep the configuration backed up from then on.
My internet provider replaced the router and now Savant is offline. Why?
The new router usually hands out different network addresses or blocks what Savant needs. We set the network up properly so it stays stable.
Can you add rooms or features to my existing Savant system?
Yes. Lighting, climate, cameras, music and new TVs can be added to most systems.
Do I need a care plan for Savant?
Not to get service, but a care plan includes remote monitoring and updates, so problems are often fixed before you notice them.
Can I see Savant before deciding on an upgrade?
Yes. Every Savant control is live in our Brookvale showroom. Book a walkthrough and try it yourself.
Tell us what's happening.
We'll call you back within 24 hours, Monday to Friday.
- We call you backUsually the same day. Many faults can be narrowed down over the phone.
- We diagnoseRemotely where we can, on site where we need to.
- You chooseA fix, or a few options at different price points. Nothing goes ahead without your OK.
Across Sydney, from Brookvale.
Northern Beaches: Manly, Balgowlah, Seaforth, Allambie Heights, Frenchs Forest, Brookvale, Dee Why, Freshwater, Curl Curl, Collaroy, Narrabeen, Mona Vale, Newport, Avalon and Palm Beach. North Shore: Mosman, Cremorne, Neutral Bay, Chatswood, Lindfield, Killara, Pymble and Wahroonga. Eastern Suburbs: Bellevue Hill, Double Bay, Point Piper, Rose Bay, Vaucluse and Bondi. We also take on work in the Inner West.